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Delete all data associated with an account

Also known as GDPR compliant data deletion requests.

Jackson Clarke avatar
Written by Jackson Clarke
Updated over 3 months ago

In some cases, your applicants may request a full on deletion of their account and associated data. In order to comply with GDPR, OpenWater provides a feature that makes it simple to remove all of their information.

To delete all data associated with an account, click on System Settings in the left side navigation and then click Privacy.
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Tab over to Data Deletion, enter and confirm the email address of the account to delete and click Request Delete.

You'll be sent to the next tab, User Deletion Requests where you can process all requests at once or individually.

Note about Email Consent in Privacy.

Under the General tab, if 'Enable Email Consent' is selected, every email sent from OpenWater (e.g., reminder blasts and confirmation emails) will include a footer link.

This link will allow users to request deletion of their account and associated data. These requests will also appear under the User Deletion Requests tab.

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