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View log of sent, delivered, and opened emails

Track which emails are sent and opened by recipients as well as those that may have been marked as spam or dropped.

Written by Zack Schwartz

The OpenWater platform sends out many emails every day. We want you to be confident that the emails sent are what you expect and that they are being delivered and opened by recipients.

To view the email activity log, click System Logs and then click Email Activity.
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Choose a date range, filter by a specific email address and event type, and click Search.
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View the email by clicking Details and observe the Event Type column to see what happened to that email.​


Note

Open email tracking is no longer supported due to the widespread blocking of tracking pixels by email clients and regional changes in Europe.


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