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Configure different submission fees for members and non-members
Configure different submission fees for members and non-members

Charge more for non-members via the honor method or single sign on

Zack Schwartz avatar
Written by Zack Schwartz
Updated over a week ago

It is not uncommon to have different price levels for members vs. non-members. For customers that do not have single sign on, you typically ask the applicant on the submission form a question: "Are you a member?" with Yes and No options. We call this the honor method. For those customers that have single sign on, you likely want to automatically detect their membership status and apply the correct fee. We'll show you both below.

For both approaches, we already assume that you know how to add a basic submission fee.

Via The Honor Method

If you are going with the honor method, where you ask the applicant if they are a member or not, you likely have a question on your submission form that looks like this:

If this is the case, the condition you should set would be based off of that field you configured on the submission form like so:

You can have one price rule for those who answered Yes and another price rule for those that answered No.

Via Single Sign On

If you have single sign on enabled, you will have additional options available. Under Others, you can choose 'User Has External Account'. Choose Yes for members and choose No for non-members.

An advanced feature is to provide pricing based on membership levels such as Student vs. Professional or Gold, Platinum, and Regular membership. You can chain conditions together and use the User External Account Data contains option like so:

This option is only available if membership levels are passed through the single sign on process. Also note that any time you are matching conditions to a text field such as 'Student' the condition dropdown itself should be 'contains'.
​Talk to your organization's dedicated support representative if you have questions on how to use this.

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