OpenWater is a cloud product that provides isolated databases per customer and storage in a "cloud bucket." For customers that have heavy usage, additional storage and capacity is required.

What happens if I go over my limit?
OpenWater has soft-enforcement of limits. You will see warnings however we will not stop processing any new requests. You will see warnings starting at 80% of capacity, and our accounts team will reach out to you after you pass 100%. We will continue to process new information and give you time (at least 100 days*) to add more storage or to delete data.

You can also delete applications.

Media Storage

OpenWater provides 1 TB of media storage by default to each customer. 1 TB is enough for roughly 1000 hours of video files or roughly 10 million word documents.

If you require additional storage please refer to this table for upgrade costs:

Storage Size

Cost

Up to 1 TB

Included in all plans

1 TB to 2 TB

$1,500 per year

2 TB to 5 TB

$3,000 per year

5 TB to 10 TB

$4,500 per year

+ Additional 5 TB

$1,500 per additional 5 TB per year

Database Storage

OpenWater provides 1 GB of database storage by default. This is enough for the about 100,000 submissions with 100 fields collected, or 1 million submissions with 10 fields collected. For most customers this GB of storage is enough for 10+ years of data archived.

If you require additional storage please refer to this table for upgrade costs:

Storage Size

Cost

Up to 1 GB

Included in all plans

1 GB to 2 GB

$1,500 per year

2 GB to 5 GB

$3,000 per year

5 TB to 10 GB

$4,500 per year

+ Additional 5 GB

$1,500 per additional 5 GB per year

API Speed

OpenWater's API requires a fee to activate. Once activated you can make 3 calls per second. If you require additional speed please refer to this table for upgrade costs:

API Speed

Cost

Up to 3 calls per second

$2,000 per year

Up to 5 calls per second

(no additional charge, but your use case must be reviewed)

Up to 10 calls per second

$4,500 per year

Up to 25 calls per second

$7,500 per year

Up to 50 calls per second

$12,500 per year

Faster

Please contact us to setup a dedicated environment. Cost is ~$60k in addition to other license fees.

Applications Count

Most editions of OpenWater have unlimited applications. Customers on our starter edition have applications metered.

OpenWater Edition

# of Applications

Standard

No Limit

Unlimited

No Limit

Starter

Up to 150 Applications in an Active Program (no limit for archived programs)

*For the rare heavy users, that exceed more than 200% of storage, we will provide no more than 15 days to upgrade.

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