OpenWater is a cloud product that provides isolated databases per customer and storage in a "cloud bucket." For customers that have heavy usage, additional storage and capacity is required.
What happens if I go over my limit?
OpenWater has soft-enforcement of limits. You will see warnings however we will not stop processing any new requests. You will see warnings starting at 80% of capacity, and our accounts team will reach out to you after you pass 100%. We will continue to process new information and give you time (at least 100 days*) to add more storage or to delete data.
You can also delete applications.
Media Storage
OpenWater provides 1 TB of media storage by default to each customer. 1 TB is enough for roughly 1000 hours of video files or roughly 10 million word documents.
If you require additional storage please refer to this table for upgrade costs:
Storage Size | Cost |
Up to 1 TB | Included in all plans |
1 TB to 2 TB | $1,500 per year |
2 TB to 5 TB | $3,000 per year |
5 TB to 10 TB | $4,500 per year |
+ Additional 5 TB | $1,500 per additional 5 TB per year |
Database Storage
OpenWater provides 1 GB of database storage by default. This is enough for the about 100,000 submissions with 100 fields collected, or 1 million submissions with 10 fields collected. For most customers this GB of storage is enough for 10+ years of data archived.
If you require additional storage please refer to this table for upgrade costs:
Storage Size | Cost |
Up to 1 GB | Included in all plans |
1 GB to 2 GB | $1,500 per year |
2 GB to 5 GB | $3,000 per year |
5 TB to 10 GB | $4,500 per year |
+ Additional 5 GB | $1,500 per additional 5 GB per year |
API Speed
OpenWater's API requires a fee to activate. Once activated you can make 3 calls per second. If you require additional speed please refer to this table for upgrade costs:
API Speed | Cost |
Up to 3 calls per second | $2,000 per year |
Up to 5 calls per second | (no additional charge, but your use case must be reviewed) |
Up to 10 calls per second | $4,500 per year |
Up to 25 calls per second | $7,500 per year |
Up to 50 calls per second | $12,500 per year |
Faster | Please contact us to setup a dedicated environment. Cost is ~$60k in addition to other license fees. |
Applications Count
Most editions of OpenWater have unlimited applications. Customers on our starter edition have applications metered.
OpenWater Edition | # of Applications |
Standard | No Limit |
Unlimited | No Limit |
Starter | Up to 150 Applications in an Active Program (no limit for archived programs) |
*For the rare heavy users, that exceed more than 200% of storage, we will provide no more than 15 days to upgrade.